1.?Customs Declaration?What is the basic operational process of an agent?

According to the latest General Administration of Customs Announcement No. 78 of 2025, the professional customs declaration agency operation process consists of five core steps:

• Document pre-review stage: Verify the completeness of basic documents such as commercial invoices, packing lists, and contracts.
• HS Code Classification: Conduct precise classification by integrating the Customs Commodity Classification Advance Ruling System.
• Customs declaration form preparation: Enter declaration data through the "Single Window" system for international trade.
• Tax calculation: Calculate tariffs, value-added tax, and the newly added carbon border adjustment tax in 2025.
• Customs Clearance Release: Handle customs inspection instructions and promptly report any abnormal situations.

II. How to Determine Whether a Customs Broker Possesses Professional Qualifications?

The 2025 Customs AEO certification standards require that agency enterprises must simultaneously meet the following conditions:

• Hold a valid "Customs Declaration Unit Registration Certificate" within the validity period.
• A minimum of 3 licensed customs declarants must be assigned (certificate numbers can be verified on the official website of the China Customs Brokers Association).
• Equipped with an electronic declaration system connected to customs.
• No major customs declaration error records in the past two years (can be verified through the Customs Enterprise Credit Publicity System).

III. What specific items are included in customs declaration agency fees?

According to the 2025 industry research data, standard cost components typically include:

• Basic service fee: 500-2000 yuan/ticket (depending on the complexity of the goods)
• Additional fees:
  • Expedited declaration fee: 300-800 yuan
  • Inspection coordination fee: 800-1500 yuan
  • Document translation certification fee: 200-500 RMB per copy.
• Contingency fee: Professional services involving classification disputes are billed on an hourly basis.

IV. How does the agent handle goods detained by customs?

Standardized Handling Procedures for Professional Agents in Dealing with Cargo Detention:

• Please provide the electronic copy of the Customs Detention Notice within one hour.
• Complete the analysis report on the reasons for detention within 24 hours.
• Submit the compliance rectification plan within 3 working days.
• In special circumstances, initiate the emergency procedure for classification pre-ruling.

5. How to ensure the timeliness of customs declaration?

According to the 2025 Cross-Border Trade Facilitation White Paper, key measures to improve efficiency include:

• Transmit manifest data 72 hours in advance (in compliance with the requirements of Announcement No. 12 of 2025 by the General Administration of Customs).
• Utilize the "Intelligent Classification" system to reduce HS code confirmation time.
• Establish an emergency liaison mechanism at ports to handle unexpected situations.
• Connect with customs' "Enterprise-Customs Direct Channel" priority processing lane

VI. What circumstances may lead to customs clearance delays?

Analysis of Common Causes of Customs Declaration Delays in 2025:

• Documentation Issues: The certificate of origin does not comply with the new version of RCEP rules.
• Error reporting: Failed to update the 2025 edition of the "?Import/export?"Customs Tariff"
• Technical Barriers: The newly implemented CBAM reporting requirements by the EU
• System failure: Compatibility issues with the new generation customs clearance system (2025 edition)

7. What should be noted when declaring special goods?

For the strictly regulated special categories in 2025:

• Lithium battery: UN38.3 test report + transport identification certificate must be provided
• Food contact materials: Compliant with FDA 2025 updated standards
• ?Medical Devices?: Obtain MDR certification (EU new regulation) from the importing country.
• : MSDS Safety Data Sheet, Dangerous Goods Transportation Appraisal Report: Complete the latest SVHC substance declaration under REACH regulations

8. What documents are required for electronic customs declaration?

Full implementation of electronic documentation requirements by 2025:

• Editable EXCEL format packing list
• Digitally signed PDF version of the commercial invoice
• Product images compliant with ISO standards (at least 3 angles)
• Blockchain-based evidence storage for trade contracts

IX. How to Rectify Customs Declaration Errors?

According to the "Administrative Measures for the Amendment and Cancellation of Customs Declarations" revised by the Customs in 2025, the remedial procedures include:

• Before cargo release: Submit modification requests online (processed within 1 hour)
• After the goods are released: Initiate the "voluntary disclosure" procedure to mitigate penalties.
• Tax discrepancy involved: Release goods in advance through "Customs Duty Guarantee Insurance".

10. How to Choose a Reliable Customs Broker?

Six Key Evaluation Dimensions for Premium Agents in 2025:

• Customs credit rating (preferably AEO Advanced Certification enterprises)
• Customs clearance success rate for specific categories (e.g., medical devices ≥95%)
• Emergency response speed (24/7 online support)
• Data Security System (ISO27001 Certified)
• Reserve of professional talents (at least 5 customs declarants with over 10 years of experience)
• Risk compensation mechanism (professional liability insurance coverage ≥ RMB 5 million)